Welcome to the AsanShaadi Matrimonial Services refund page. Please read the full terms for our refund policy below. Agreeing to our terms and conditions when you create an account with us means you agree to our refund policy.
1) AsanShaadi Matrimony will NOT refund ANY payment to ANY member for ANY reason whatsoever EXCEPT in the case of an error on AsanShaadi Matrimony’s part.
2) A refund can NOT be given on the basis of members choosing not to correspond with you. Reasons for members failing to contact you include: poorly written profile, personal preferences and wants do not match yours, your profile may not be appealing to others, your personal circumstances may mean your profile is not of interest to others etc. This is by no means an exhaustive list, but in all such occasions, you CANNOT be refunded.
3) It is YOUR responsibility to communicate with members in a polite, respectful manner. Rude, offensive, filthy, disgusting, or vulgar messages or any other inappropriate messages will result in a permanent ban without refund.
4) No cash or refund of money will be allowed once the plan is purchased as Members are given a Trial/Free Membership for a week.
5) In case of any technical issue to a Paid member only renewal or Service is extended.
Please pay attention to the following rules which if broken, will result in a PERMANENT BAN from the AsanShaadi Matrimony site WITHOUT A REFUND:
1) Anyone found to be using the AsanShaadi Matrimony website under the age of 18 will be banned immediately without refund and your IP address will also be banned.
2) You have registered as a member of AsanShaadi Matrimony solely for the purpose of finding a spouse OR you are a parent/wali who has registered on behalf of their child WITH THEIR PERMISSION. You may not assign or otherwise transfer your account to any other person or entity.
3) You commit to keep all information provided to you by other members of AsanShaadi Matrimony services confidential and you will obtain the permission of the member who provided it to you prior to sharing it with a third party.
4) You will not request money, or any other form of financial assistance, from any member that you meet on this site – any attempt to do so may result in your details being shared with legal teams, lawyers, the Police, or any other Government or legal bodies for the purpose of an investigation.
5) You will not send money or any form of financial asset to any other member that you meet on this site– any attempt to do so may result in your details being shared with legal teams, lawyers, the Police, or any other Government or legal bodies for the purpose of an investigation.
6) You will not send to any member unsolicited mass mailings, junk mail, spam mail, and chain letters, nor will you send any business information with the intent to engage or sell to other members including asking members to sign up to other websites or any other medium for products and services.
7) Abuse to staff will NOT be tolerated in any way, shape or form, and will result in a permanent ban without refund.
8) You agree to include FACTUAL information about yourself which is a TRUE and ACCURATE representation of yourself. You may NOT use fake pictures (actors, actresses, models or any person who is not the actual member.) and any other misleading or untruthful personal Information, such as incorrect full names, misrepresented real age, location, country of residence, country of origin, religion, height, weight, and any other item of personal description can result in a permanent ban without refund.
9) Any member found to be trying to find ways to evade using our site conversation area and trying to post their personal details to take conversations off the site will be banned without a refund.
10) Any member requesting to take conversations off the AsanShaadi Matrimony website when compatibility has not been established can be subject to a permanent ban without refund.
11) Please note that ALL members of AsanShaadi Matrimony – whether free or paid MUST adhere to the rules mentioned herein these terms and conditions. Failure to do so can result in a ban without a refund.
12) It is YOUR responsibility to CANCEL your membership when you are no longer interested in being a member of AsanShaadi Matrimony. AsanShaadi Matrimony will NOT refund any members who have failed to do so.
